Last Updated: January 2026

Privacy Policy – How 77z Protects Your Data in Pakistan

This Privacy Policy explains what personal information 77z collects, how it is used, who it may be shared with, and what choices you have as a Pakistani player. Your privacy matters to us — read this carefully before using the platform.

Summary: 77z collects only the information needed to run your account, process PKR transactions and keep the platform secure. We do not sell your personal data to third parties for marketing purposes. This policy explains exactly what we collect and why.

1. Overview

77z ("we", "us", "the platform") is committed to protecting the personal information of everyone who registers and plays on our platform. This Privacy Policy applies to all services offered through the 77z website and mobile apps — including casino games, slots, live casino, sports betting, the PKR cashier, VIP programme and all promotional activities.

By creating a 77z account or using any part of the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your information as described here. This policy should be read alongside our Terms and Conditions.

We take a straightforward approach to privacy: collect what is needed, use it for the purpose it was collected, protect it properly, and give you clear information about all of it. If you have questions that this policy does not answer, our support team is available 24 hours a day via live chat.

2. Information We Collect

We collect personal information in three main ways: information you provide directly when registering or using the platform, information generated automatically when you interact with our services, and information from third-party payment providers that process your PKR transactions.

Information You Provide

  • Account registration: Full name, email address, phone number, date of birth and preferred currency (PKR).
  • Identity verification: A copy of your CNIC (Computerised National Identity Card) or other valid national identity document when verification is requested.
  • Payment details: Your JazzCash account number, Easypaisa mobile number, Raast ID or bank account details used for deposits and withdrawals. We do not store full card numbers on our servers.
  • Support communications: Any messages, chat transcripts or emails you send to the 77z support team.
  • Responsible gaming preferences: Deposit limits, session reminders and self-exclusion requests you submit through your account settings.

Information Collected Automatically

  • Device and technical data: Your IP address, device type (Android phone, iPhone, desktop), operating system version, browser type and screen resolution.
  • Usage data: Pages and games visited, time spent on each section, bets placed, deposits made, bonuses claimed and login timestamps.
  • App data: If you use the 77z Android APK or iOS app, we collect crash reports, app version information and basic device identifiers to diagnose technical issues.
  • Cookies and similar technologies: Session tokens, preference cookies and analytics identifiers — explained in more detail in the Cookies section below.
Minimal Collection: We only collect information that is directly relevant to running your account and the services you use. We do not collect information about your contacts, your device's location beyond your IP address, or your activity on other websites unless you explicitly connect a third-party service.

3. How We Use Your Data

The table below summarises the main purposes for which 77z uses your personal data and the basis on which we process it.

Purpose Data Used Basis
Account creation and management Name, email, phone, date of birth Contract performance
Processing deposits and withdrawals Payment method details, account name, transaction history Contract performance
Identity verification CNIC copy, name, date of birth Legal obligation / security
Fraud prevention and security IP address, device data, login history, transaction patterns Legitimate interest
Customer support Contact details, account history, chat transcripts Contract performance
Platform improvement Anonymised usage data, crash reports Legitimate interest
Promotions and bonus management Account activity, bonus history, VIP tier Contract performance
Responsible gaming tools Deposit limits, self-exclusion flags, session data Legal obligation / consent
Platform communications Email address, phone number Consent / legitimate interest

We do not use your personal data for automated decision-making that has a significant legal effect on you without a human review step. Where automated systems flag an account for review (for example, for unusual transaction patterns), a member of the team checks the case before any action is taken.

4. Payment Data & PKR Transactions

All financial transactions on 77z are processed in Pakistani Rupees (PKR) through trusted local payment providers including JazzCash, Easypaisa, Raast and bank transfers. When you make a deposit or request a withdrawal, the relevant payment details are passed securely to the payment processor to complete the transaction.

What We Store

  • The payment method type you used (e.g. JazzCash, Easypaisa, bank transfer).
  • The account name and partial identifier (e.g. last four digits of a mobile number) associated with that payment method — for matching purposes only.
  • Transaction reference numbers, amounts in PKR, timestamps and status (completed, pending, failed).

What We Do Not Store

  • Full card numbers, CVV codes or banking PINs.
  • Your JazzCash or Easypaisa PIN or mobile banking password.
  • Any payment credentials beyond what is necessary to verify ownership and process withdrawals.
Reminder: 77z staff will never ask for your JazzCash PIN, Easypaisa PIN or online banking password. If anyone claiming to be from 77z requests this, do not share it — contact support immediately via live chat.

Payment data is retained for as long as required to process any outstanding transactions, handle disputes and comply with our internal financial records requirements. Once your account is closed and all transactions are settled, payment identifiers are removed from active systems on a rolling basis.

5. Sharing Your Data

77z does not sell, rent or trade your personal information to third parties for marketing or commercial purposes. We share data only in the limited circumstances described below:

Payment Processors

To complete your PKR deposits and withdrawals, we share the minimum necessary payment details with JazzCash, Easypaisa, Raast and our banking partners. These processors handle your transaction data under their own privacy and security standards and are not permitted to use it for any purpose other than completing the transaction.

Game and Technology Providers

Our casino games, slots and live casino tables are powered by third-party game studios and live dealer providers. These providers receive anonymised session and bet data needed to run the games and calculate outcomes. They do not receive your name, contact details or payment information.

Fraud Prevention and Security Services

We use specialist fraud detection services that receive device fingerprint data, IP addresses and anonymised transaction patterns to identify suspicious activity. This data is processed under strict confidentiality agreements and is not used for any purpose other than platform security.

Legal and Regulatory Requirements

We may disclose personal information if required to do so by a valid legal process, court order or regulatory authority. We will always attempt to notify you of such a request unless we are legally prevented from doing so.

Business Transfers

In the event of a merger, acquisition or sale of all or part of 77z's business, your data may be transferred to the acquiring entity. You will be notified of any such change and given the opportunity to close your account before the transfer takes effect.

No Advertising Networks: 77z does not share your personal data with advertising networks, data brokers or social media platforms for the purpose of targeting you with third-party advertisements.

6. Cookies & Tracking Technologies

77z uses cookies and similar technologies to keep you logged in, remember your preferences and understand how the platform is being used. Here is a breakdown of the types of cookies used:

Essential Cookies

These are required for the platform to function. They maintain your login session, store your language and currency preference (PKR), and keep your game session active. You cannot opt out of essential cookies while using the platform.

Analytics Cookies

We use anonymised analytics to understand which parts of the platform are most used, how players navigate between the lobby, slots, live casino and cashier, and where technical issues occur. This data is aggregated and never linked back to your individual account for analytical reporting.

Preference Cookies

These remember settings you have chosen — such as your preferred game category, notification preferences and responsible gaming tool configurations — so you do not need to re-enter them every time you log in.

Managing Cookies

You can control non-essential cookies through your browser settings. Blocking all cookies will prevent you from logging in or using most platform features, so we recommend allowing at minimum the essential category. On the 77z mobile app, cookie-equivalent preferences are managed through the app settings menu.

7. Data Retention

We keep your personal data for as long as your account is active and for a defined period after closure. The specific retention periods vary by data type:

  • Account information (name, email, phone): Retained for the lifetime of your account and for up to five years after closure to handle any post-closure disputes or legal requirements.
  • Transaction records: Retained for a minimum of five years from the date of each transaction to support financial record-keeping.
  • Identity verification documents: Retained for up to five years after account closure or the completion of the verification process, whichever is later.
  • Support communications: Chat transcripts and email exchanges are retained for up to two years from the date of the conversation.
  • Technical and device data: Log data is typically retained for 90 days and then purged from active systems.
  • Self-exclusion records: Retained permanently to prevent re-registration during any active exclusion period.

When retention periods expire, data is securely deleted or anonymised so it can no longer be linked to you as an individual. Anonymised, aggregated data may be retained indefinitely for platform improvement and statistical purposes.

8. Data Security

Protecting your personal information is something we take seriously. 77z uses a combination of technical and organisational measures to keep your data secure:

  • Encryption in transit: All data transmitted between your device and 77z servers is encrypted using TLS (Transport Layer Security). Look for the padlock in your browser address bar when using the site.
  • Encrypted storage: Sensitive data fields including identity document references and payment identifiers are stored in encrypted form at rest.
  • Access controls: Internal access to personal data is restricted to staff who need it to perform their role. All access is logged and audited regularly.
  • Fraud monitoring: Automated systems monitor account activity around the clock for signs of unauthorised access, unusual transactions or suspicious patterns.
  • Incident response: In the event of a data breach that may affect your rights, we will notify affected users promptly and take immediate remediation steps.

While we take every reasonable precaution, no digital system is completely immune to risk. You also play an important role in keeping your account secure — use a strong unique password, do not share your login details, and contact support immediately if you notice anything unusual in your account activity.

9. Your Rights

As a 77z user, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team via live chat or at the email address listed in the Contact section.

Right to Access

You can request a copy of the personal data we hold about you at any time. We will provide this within a reasonable timeframe, typically within 30 days of your request.

Right to Correction

If any of your personal information is inaccurate or out of date, you can request that it be corrected. For name corrections, you will need to provide a supporting document such as your CNIC.

Right to Deletion

You can request that your personal data be deleted when it is no longer needed for the purpose it was collected. Note that certain data — particularly transaction records — must be retained for defined periods and cannot be deleted on request during that time.

Right to Restrict Processing

In certain circumstances you can ask us to restrict how we use your data while a concern or dispute is being resolved, without requesting full deletion.

Right to Withdraw Consent

Where processing is based on your consent (for example, receiving promotional communications), you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place before the withdrawal.

How to Submit a Request: Contact live chat support or email [email protected] with your request. We will verify your identity before processing any data access or deletion request to protect your account from unauthorised third-party requests.

10. Minors

77z is strictly an adults-only platform. We do not knowingly collect personal information from anyone under the age of 18. If we discover that a person under 18 has created an account, that account will be closed immediately, any deposits returned to the source payment method and all associated data removed from active systems.

If you believe that a minor has registered on 77z using incorrect age information, please contact our support team immediately. We will investigate and act promptly. Parents and guardians are encouraged to use device-level parental controls to prevent underage access to online gaming platforms.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer, or applicable requirements. When we do, the revised policy will be published on this page with an updated date at the top.

For changes that significantly affect how your data is used, we will make reasonable efforts to notify you — either through an in-platform message when you next log in or via the email address registered to your account. Your continued use of 77z after a policy update constitutes acceptance of the revised terms.

We recommend reviewing this page periodically. If you disagree with any changes, you should stop using the platform and contact support to close your account.

12. Contact & Privacy Queries

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your information is being handled, you can reach us through the following:

  • Live Chat: Available 24 hours a day, 7 days a week via the 77z website and mobile app — the fastest way to get a response.
  • Email: [email protected] (plain text — not a clickable link)

We aim to respond to all privacy-related queries within two business days. For formal data access or deletion requests, please include your registered email address and a brief description of your request so we can verify your identity and process it efficiently.

Six Ways 77z Protects Your Privacy

A quick summary of the practical steps we take to keep your personal data and PKR transactions safe every day.

End-to-End Encryption

Every piece of data you send to or receive from 77z travels over TLS-encrypted connections. Your login, payment details and account activity are never transmitted in plain text — on the website or the mobile app.

PKR Payment Privacy

We store only the minimum payment identifiers needed to process your JazzCash, Easypaisa or bank withdrawals. Full PINs, card numbers and banking passwords are never stored on 77z servers at any point.

You Control Your Data

Request a copy of your data, ask for corrections, or submit a deletion request at any time through live chat. We verify your identity first to protect you, then process your request within 30 days.

Analytics Without Selling

We use usage data to improve the platform — faster load times, better game navigation, smoother cashier flows. This data is anonymised and aggregated. It is never sold to advertisers or data brokers.

Fraud Monitoring 24/7

Automated security systems watch for unusual login patterns, suspicious transactions and account takeover attempts around the clock. Flagged accounts are reviewed by the team before any action is taken.

Responsible Gaming Data

Your deposit limits, session settings and self-exclusion requests are treated with extra care. Self-exclusion records are kept permanently to make sure they are always honoured — even if you later request account deletion.

Ready to Play? Your Data Is in Safe Hands at 77z

Create your account in under two minutes. Deposit in PKR via JazzCash or Easypaisa, claim your welcome bonus and start with cricket betting, live casino or slots — all backed by the privacy standards described above.

Responsible Gaming Reminder: 77z is intended for adults aged 18 and above. Gaming should be treated as entertainment only and played within your personal budget and time limits. For deposit limits, session controls and self-exclusion tools, visit our Responsible Gaming page.